BA woman with an £8 meal voucher gets stranded at Gatwick Airport over the Christmas season

The Christmas mayhem at British Airways has persisted for a second day, leaving travellers’ holiday plans in shambles after a technical glitch caused extensive disruptions yesterday.

Yesterday, passengers departing for winter sun, including families with little children, were forced to endure an arduous eight hours at Gatwick Airport before being moved to a hotel.

During this delay, customers were given an £8 meal coupon, and one passenger faced the possibility of missing his brother’s wedding owing to the travel chaos.

She stated that a group of passengers were surprised when a British Airways employee threatened to “call the phone” on them when they asked for information.

Alan Shearer, a former England captain, was among the thousands who were stranded without their bags, as a sea of suitcases piled up at airports.

Yesterday, travelers were stranded at Gatwick Airport owing to a technical fault.

Adriana Lyon-Shaw, of Norwood Junction, south London, waited at the congested London airport for more than eight hours yesterday.

Alan Shearer, a former England captain, is among the thousands whose luggage has been lost, while airports have become a sea of suitcases.

Alan Shearer is the latest celebrity to fall prey to British Airways’ baggage issues.

Alan Shearer, a former England football captain, is the latest victim of British Airways’ baggage difficulties.

The 52-year-old stated on Wednesday that he has not yet received his luggage since returning from Qatar, where he was working as a BBC commentator covering the World Cup, which concluded on Sunday.

He posted on Twitter, “I’ll be home in two and a half days. Shame my bag didn’t make it. British Airways, any risk?’

The airline apologized and stated that its employees are “doing their best to deliver all delayed bags as quickly as possible.”

In recent days, some British Airways travelers flying to or from Heathrow Airport have claimed lengthy delays in obtaining their luggage, while others have alleged that their bags have vanished.

Customers flying to places such as Delhi, Dubai, Edinburgh, Los Angeles, Manchester, and Porto have been disrupted.

A problem with the ailing airline’s ‘flight planning’ IT system resulted in dozens of long-distance flights being delayed or canceled yesterday, just days before Christmas.

BA informed MailOnline this morning that despite “some knock-on delays yesterday,” the issue has been fixed and “business as usual” has resumed today.

Due to aircraft delays and cancellations, some travellers are still waiting in hotels to be rebooked into other flights, ruining their Christmas plans.

Among them is Adriana Lyon-Shaw, a resident of Norwood Junction, south London, who waited more than eight hours at London’s crowded airport yesterday and was given an £8 food ticket.

The 46-year-old woman had hoped to catch her trip to Mozambique through Doha for a Christmas vacation but is now awaiting a new flight at Hilton London Gatwick Airport.

She recounted the situation by saying, “We had no idea what was happening.” When we began asking a member of staff questions, she threatened to call the police on us.

The treatment has been appalling. They became highly irritated with us and refused to communicate with us or provide accurate information.

“Because we were all asking questions, [BA officials] walked by us quite swiftly.” We were saying “excuse me, excuse me” as we attempted to converse with them.

Then she left the staff entrance to the check-in desks unlocked, and someone stopped her and asked, “May we speak with you?”

‘She responded, ‘Let me go,’ and he said, ‘I have a question, can you tell us what’s going on?’

She stated, “If you don’t let me go, I’ll call the police on you.” Nobody held her in place. We were of the opinion that we ought to call the police on you.

Yesterday, travelers were stranded at Gatwick Airport owing to a technical fault.

“We are being held captive here, we cannot rebook, and nobody is communicating with us.”

She continued, “I do not comprehend the issue with not providing information.” People would be significantly happy if they were aware.

After around eight hours of waiting, no one could endure any more.

BA responded to Ms. Lyon-inquiry Shaw’s on Twitter by stating that “people behave differently when under stress.”

The passengers on her aircraft were eventually transported to a nearby hotel, where they are still waiting to learn when they will be rebooked on new flights; one passenger will miss the wedding of a family member due to the delay.

BA stated, ‘We apologized to customers for the flight delay and gave them with vouchers during the delay. Yesterday evening, customers were kept informed and the plane departed.’

Border Force employees are expected to continue their strike action on Friday and into the Christmas holiday, causing further delays at UK airports.

Today, Heathrow Terminal 2 was packed with passengers departing for the holiday rush.

Wednesday check-in lines at Heathrow Terminal 2 were long.

Ms. Lyon-Shaw is among the thousands of British Airways passengers around the world who worry their Christmas plans will be spoiled due to a malfunction of the airline’s ‘flight planning’ IT system.

Yesterday, some passengers were stranded in terminals while others were in planes on the tarmac, and a sea of luggage was accumulating at airports.

The issue affected dozens of domestic flights on Monday night and Tuesday early due to its impact on long-haul aircraft.

BA issued an apology for the “disruption” but was met with an angry outcry from those affected.

Yesterday, video footage showed hundreds of suitcases stacked and waiting to be returned to their owners at Terminal 5 at Heathrow.

During a lengthy delay in takeoff, passengers on one flight were photographed napping in the aisle.

The knock-on impact of planes being stranded abroad resulted in additional delays and cancellations throughout yesterday, increasing the challenges faced by travelers returning home or departing for a Christmas vacation.

Many complained on social media about the lack of information and had to rebook on their own.

The American novelist Colin Dickey stated on Twitter, ‘Captain of our British Airways flight just stated that their flight computers have been down worldwide for two hours and no BA aircraft can file a flight plan? This does not seem desirable. Anyway, I’m just chilling on the tarmac here at JFK.

Later, he claimed that the airline had “stolen” a flight computer from Lufthansa, resulting in his flight departing more than four hours late.

Separately, video footage from within Terminal 5 at Heathrow Airport revealed a backlog of ‘hundreds or thousands’ of suitcases waiting to be loaded onto luggage conveyor belts for incoming travellers.

Nearly a week after landing at Heathrow, Charlotte Kennedy’s bags still had not arrived, she said.

After her bag was misplaced at Heathrow, the actress Charlotte Kennedy was forced to wait nearly a week for its delivery.

She wrote, “Hiya British Airways, I’m aware that Heathrow is currently in disarray, but my bag is still there. There is no sign of when it will arrive in Edinburgh after over a week. If you don’t laugh, you will cry.’ Patience waning and clothes wearing out.

British Airways stated that it transfers delayed bags straight to the address provided by the passenger.

The airline informs customers that they may file claims for reimbursement of ‘necessary items such as toiletries and necessities when a suitcase is delayed, up to a reasonable value’